SMS Terms & Conditions

Kalamazoo County Medical Control Authority — SMS Terms & Conditions

Effective Date: January 15, 2025

By opting into SMS communications from the Kalamazoo County Medical Control Authority, you agree to the following terms and conditions.

1. SMS Consent Communication
The information (e.g., phone numbers) obtained during the SMS consent process is used only for communication related to our services. SMS consent is not shared with third parties for marketing purposes.

2. Types of SMS Communications
If you have consented to receive text messages from us, you may receive messages related to:
• Appointment reminders
• Follow-up messages related to care or services
• Billing inquiries or account notifications

3. Message Frequency
Message frequency may vary. For example, you may receive up to 2 SMS messages per week regarding your appointments or account status.

4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Charges may vary for domestic and international SMS.

5. Opt-In Method
You may opt in to receive SMS messages from the Kalamazoo County Medical Control Authority through the following method:

• Verbal consent during a conversation with our staff

6. Opt-Out Method
You can opt out at any time by replying “STOP” to any SMS message.
You may also contact us directly at 269-337-6600 or to request removal from our messaging list.

7. Help
If you need assistance, you may:
• Reply “HELP” to any SMS message
• Contact us directly at 269-337-6600 or www.kzoomedcontrol.com

8. Standard Messaging Disclosures
• Message and data rates may apply
• You can opt out at any time by texting “STOP”
• For assistance, text “HELP” or visit Terms & Conditions
• Message frequency may vary