Kalamazoo County Medical Control Authority — Privacy Policy
Effective Date: January 15, 2025
Kalamazoo County Medical Control Authority (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information,
1. Personal Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, phone number, email address
• Communication Data: Content of your messages with us, including SMS
• User Preferences: Communication preferences and consent records
2. How We Use Your Personal Information
We use your personal information to:
• Communicate with you via SMS and other methods you’ve consented to
• Provide services, updates, alerts, or appointment-related messages
• Respond to your inquiries and support requests
• Manage your account or service experience with our agency
• Ensure compliance with legal and regulatory obligations
3. Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.
We may share your information with trusted service providers who help us operate our business (e.g., SMS gateway providers), but only for the purpose of providing our services to you. These providers are required to safeguard your information and use it only for the purposes we authorize.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Choices
You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at 269-337-6600 or [email protected].
6. Access and Updates
If you would like to review, correct, or delete your personal information, please contact us at [email protected] or call 269-337-6600.
7. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy and post the updated version on our website.
Effective Date: January 15, 2025
Kalamazoo County Medical Control Authority (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information,
1. Personal Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, phone number, email address
• Communication Data: Content of your messages with us, including SMS
• User Preferences: Communication preferences and consent records
2. How We Use Your Personal Information
We use your personal information to:
• Communicate with you via SMS and other methods you’ve consented to
• Provide services, updates, alerts, or appointment-related messages
• Respond to your inquiries and support requests
• Manage your account or service experience with our agency
• Ensure compliance with legal and regulatory obligations
3. Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.
We may share your information with trusted service providers who help us operate our business (e.g., SMS gateway providers), but only for the purpose of providing our services to you. These providers are required to safeguard your information and use it only for the purposes we authorize.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Choices
You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at 269-337-6600 or [email protected].
6. Access and Updates
If you would like to review, correct, or delete your personal information, please contact us at [email protected] or call 269-337-6600.
7. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy and post the updated version on our website.
